Last Updated: January 2026
At DragonShopBH.com, customer satisfaction is our top priority.
Return Eligibility:
You may request a return or exchange within 14 days if:
– Product is damaged or defective
– Wrong item delivered
– Item does not match description
Conditions:
– Item unused and in original packaging
– Tags and accessories intact
– Order proof required
Return Process:
Contact us via WhatsApp (+97338910055) or email (sales@dragonshopbh.com) with order number and issue details.
Refunds:
Processed within 7–10 business days after inspection.
Return Shipping:
– Free if issue is from our side
– Otherwise customer bears shipping cost
Non-Returnable Items:
– Customized products
– Clearance/sale items
– Misused items
FAQ
- Do you deliver across Bahrain?
Yes, nationwide delivery in Bahrain.
- Do you deliver to Saudi Arabia?
Yes, selected products.
- Delivery time?
Bahrain: 1–3 days
Saudi Arabia: 5–7 days
- Cash on Delivery?
Yes, available in Bahrain.
- Order cancellation?
Possible before dispatch only.
- Damaged product?
Contact within 24 hours with photos.
- Are products authentic?
Yes, 100% genuine.
SHIPPING POLICY
Shipping Locations:
Bahrain & selected products to Saudi Arabia.
Delivery Time:
Bahrain: 1–3 business days
Saudi Arabia: 5–7 business days
Shipping Charges:
We are giving Express shipping also in Bahrain
Get your order within 4 hours at your door.
Free delivery above 99 BHD.
Delays:
Not responsible for incorrect address or force majeure.